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Shipping Administrator - Import

Job Summary

The Traffic Administrator ensures that import and export documentation and customs clearing requirements of divisions are properly handled and managed as per requirement and agreed delivery time.

Main Responsibilities



    • Administrative Tasks and Reporting
  • Execute Shipment Imports & Exports documentation
  • Coordination regarding shipment Imports or Exports with Freight Forwarder, PSAS, Warehouse and Division.
  • Data Consolidation for Client Billing.
  • Coordination with accounts department and suppliers with relation to payables.
  • Maintain a high standard of customer service and customer focus at all times.
  • Strictly follow standard processes, procedures and work instructions as per the company's Quality management system.
  • Close analysis, promotion and identification of areas for improvement within company's Quality management system
  • Immediately report any breach in procedures, company policy or security to management.
  • Track, monitor and evaluate performance data on Traffic lead times to improve Customer Satisfaction
  • Ensure to accomplish the yearly objectives set by the management.
  • Excellent communication at all levels across all Companies and Divisions.
  • Ensure all shipment records are filed and maintained in a systematic method or as directed by the management and easily retrievable when required