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Senior Retail Marketing Executive - The Deal

We are Chalhoub Group, a leading family business in the world of beauty, fashion and gifts. We have blended our Middle East expertise and intimate knowledge of luxury to offer service excellence to all our partners and a unique experience to all our customers for over 6o years

 

As we continue to grow, it’s our vision to become a hybrid retailer, bringing luxury experiences to the fingertips of customers everywhere.

 

Our passionate teams drive our vision forward, without them, we couldn’t create luxury experiences for our customers. Through opportunities, development and support, we empower each and every employee to achieve their career goals – and beyond. It’s an exciting journey we’re on, and one you could be part of.

 

What we are looking for: Senior Retail Marketing Executive


We have an exciting new position within our luxury outlet team handling 15 stores across the GCC region. We are looking for an experienced retail marketeer to handle the full 360 marketing for the brand, developing creative campaigns through different mediums to drive traffic to the stores and improve profitability.

 

What you’ll do:

  • Improve store profitability by creating operational in-store action plans to increase customer acquisition, retention, satisfaction, cross sell & up sell sales and services
  • Implement marketing strategies & improve brand’s performance
  • Responsible for CRM - consumer knowledge, segmentation and lifecycle by country/city/store
  • Supervise the execution of the marketing action plan of the local markets & analyse results (Store events, direct marketing, promotions…)
    • Optimizes service & in-store experience
      o Defines action plan per store based on Mystery shopping
      o Develops sales force animation program
      o Monitors Store KPI’s
  • Keep track of store performance and related marketing KPI’s

    What you need to succeed in this role:

    We see success in the role as having strong knowledge of the luxury consumer in the Middle East with the ability to drive marketing strategies to improve brand awareness.

    More specifically, we would love to hear from you if you can say yes to the below....

     

  • Previous experience of working in a 360-marketing role
  • Regional experience hanlding multiple stores
  • Understanding Retail Marketing, CRM, Trade marketing and Digital/social media aspects
  • Can provide examples of marketing campaigns that have driven traffic to stores
  • Have high emotional intelligence and ability to understand cultural nuances.
  • Excellent at collaborating cross functionally and dealing with mall management, external agencies

     

    Ready to join our exciting transformation to become a hybrid retailer, bringing luxury experiences to the fingertips of our customers everywhere? Now’s your chance. By being part of our journey here at Chalhoub Group, you can make a real impact on customers and some of the finest brands in the world. In return, you’ll have everything you need to innovate your career.

    What we can offer you

    We will help shape your journey with us through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility.

     

    Our Group offers the opportunity to support careers that may span different teams, different job roles, different categories and even different countries.  We offer diverse career paths for those who show drive and passion as well as the desire to learn and grow.

     

    Amazing benefits

    We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, life insurance, child education contribution & exclusive employee discounts.

     


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