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Retail Area Sales Supervisor - L'Occitane

Are you a dynamic Retail Leader passionate about Beauty and willing to live and work in Kuwait?


Do you know how to get the best out of a team? Can you positively impact the business combining your ideas and deep knowledge of Beauty Industry? Can you share with us your achievements of increasing sales numbers and growing your team?



Then here’s a business you can lead and grow with L’Occitane in Kuwait.



Through inspiring and engaging teams, you’ll help to deliver the business plan, maintain and enhance VM standards, improve sales performance, while at the same time ensuring that our guest experience is world leading. That means recruiting smart switched-on people, then offering coaching and development so they are skilled at leading their own teams.



In this very challenging and dynamic job you’ll be responsible for the following:


Overseeing the operations of the brand; supervising sales targets,
Ensuring marketing activities and VM initiatives are properly conducted.
Setting targets, ensuring the right standards are implemented across the sale points keeping in
line with the Group expectations.


Key Areas of focus:

1. Organizational:
Follow all relevant Retail policies, processes and standard operating procedures so that work is carried out in a controlled and consistent manner

2. Operational:
Follow-up on escalated cases /issues/questions of team members to ensure they are closed efficiently and in a timely manner

3. Brand Strategy:
Know and inform of the brands’ strategy and promote the brand within the given countries
In conjunction with Marketing, ensure the full implementation of the “appropriate” (well-suited and well timed) and agreed upon marketing strategies and programs
Work together with the Merchandise team to forecast existing lines, novelties and promotional items

Implement Brand guidelines taking in consideration each market specifications

4. Sales Strategies
 Agree on a yearly calendar of sales with commercial team
Control discount and margins to insure constant business profitability
Follow up periodically on the sales figures per line and stock at hand (Sell-Out)
Manage potential shortages, review orders and inform merchandising team on the status

5. Reporting
Record, monitor and analyze market trends, competitors’ activities
Provide the Department/Division Manager with quantitative and qualitative reports using data from market studies and in-house systems

6. Financial Management:
Manage the P&L for the brand at hand
Monitor the performance of the brand and send recommendation

7. Team Management:
Develop and motivate team members to ensure transfer of know-how and continuous positive work
Monitor team members’ performance and provide formal and informal feedback and appraisal in order to maximize efficiency




We are looking for people with 10+ years on work experience in a Retail Beauty environment, at least 5 of these will be in a Retail Manager role leading multiple stores and diverse teams. It is mandatory that candidates have been successful in managing P&L and developing stores teams.  


We Can Offer You

  • The chance to live and work in a dynamic regional retail hub
  • The opportunity to be part of the success of our leading brand brand
  • Staff discounts at all participating Chalhoub partner brands
  • Amazing opportunities to develop and grow  

Job Segment: Merchandising, Retail, Sales

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