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Retail Area Sales Manager - Swarovski (Riyadh)

We are Chalhoub Group, a leading family business in the world of beauty, fashion and gifts. We have blended our Middle East expertise and intimate knowledge of luxury to offer service excellence to all our partners and a unique experience to all our customers for over 6o years


As we continue to grow, it’s our vision to become a hybrid retailer, bringing luxury experiences to the fingertips of customers everywhere.


Our passionate teams drive our vision forward, without them, we couldn’t create luxury experiences for our customers. Through opportunities, development and support, we empower each and every employee to achieve their career goals – and beyond. It’s an exciting journey we’re on, and one you could be part of.


What we are looking for: The Retail Area Sales Manager is responsible for overseeing the operations of the assigned brand; supervising sales targets, ensuring marketing activities and VM initiatives are properly conducted. The job holder is also responsible for setting targets, ensuring the right standards are implemented across the sale points keeping in line with the Group expectations.


What you’ll do:

1. Organizational: ü Follow all relevant Retail policies, processes and standard operating procedures so that work is carried out in a controlled and consistent manner

2. Operational: ü Follow-up on escalated cases /issues/questions of team members to ensure they are closed efficiently and in a timely manner Brand Strategy: ü Know and inform of the brands’ strategy and promote the brand within the given countries ü In conjunction with Marketing, ensure the full implementation of the “appropriate” (well-suited and well timed) and agreed upon marketing strategies and programs ü Follow-up on the implementation of the strategy ü Work together with the Merchandise team to forecast existing lines, novelties and promotional items. üImplement Brand guidelines taking in consideration each market specifications

Sales Strategies ü Agree on a yearly calendar of sales with commercial team ü Control discount and margins to insure constant business profitability ü Follow up periodically on the sales figures per line and stock at hand (Sell-Out) ü Manage potential shortages, review orders and inform merchandising team on the status

Reporting ü Record, monitor and analyze market trends, competitors’ activities ü Provide the Department/Division Manager with quantitative and qualitative reports using data from market studies and in-house systems

Financial Management: ü Define sales target per sales team member ü Manage the P&L for the brand at hand ü Monitor the performance of the brand and send recommendation ü Manage the organization's resources within budget guidelines ü Provide prompt, thorough, and accurate information to keep management appropriately informed of the brand’s financial position

3. Team Management: ü Develop and motivate team members to ensure transfer of know-how and continuous positive work environment ü Monitor team members’ performance and provide formal and informal feedback and appraisal in order to maximize efficiency


What we can offer you

We will help shape your journey with us through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility.


Our Group offers the opportunity to support careers that may span different teams, different job roles, different categories and even different countries.  We offer diverse career paths for those who show drive and passion as well as the desire to learn and grow.


Amazing benefits

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, life insurance, child education contribution & exclusive employee discounts.

Job Segment: Sales Management, Merchandising, Fashion Retail, Sales, Retail, Fashion

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