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Makeup Specialist - Hour glass- Riyadh (female)

Job Title: Make-up Specialist

Job Summary:

The job holder of this position is responsible for achieving optimum sales and targets by ensuring a high level of Guest Experience and professional standards. In addition to providing make up guidelines/demonstrations to the customers and guiding them through right make up combinations the Make-up Specialist also assists in fashion shows, in Make-up presentations and promotions, trains the Beauty Consultants with new styles, mixing of colours and make up application techniques.

Key Responsibilities:

Organizational:

Follow all relevant Retail policies, processes and standard operating procedures so that work is carried out in a controlled and consistent manner.

Operational:

 -Implement activities under close supervision

- Escalate complex problems to the relevant person to ensure case/issue is closed efficiently and in timely a manner

Guest Experience Focus:

 Build and maintain guest experience standards in order to build strong loyalty

 Address customers' queries about products, prices, availability, product uses, and services

 Communicate with customers to assess their needs, provide assistance in satisfying those needs and meeting or surpassing customers’ expectations Make-up Specialist Guest Experience Stock Replenishment Make-up Advisory Sales Administration Product Knowledge Customer Service

 Advise customers on product ranges best suited to their needs

 Demonstrate usage and benefits of various brands and products

Sales Focus:

 Generate sales, while achieving line and sales targets, using make up knowledge

 Push make up sales during events, promotions and launches

 Sell-out target tracking at store level

 Generate daily sales reports

 Participate in achieving incentives

 Post launch sales tracking at store level

 Ensure monthly make-up sessions are reached

 Ensure merchandising levels in the store are met as per the brand guidelines

Stock Replenishment:

 Ensure in store stock replenishment in the appropriate shelves/counters, at appropriate times

 Report stock shortages using the stock order form

 Ensure stock receipt as per set procedures

Consultation and Demonstrations:

 Advise customers on the most appropriate range of products to use

 Demonstrate usage of various make up products

 Recommend appropriate products to suit the skin type identified

 Assist and guide customers in make-up application

Reporting:

 Generate market reports (competitor activities, overall sales figures) to provide input for Sales Supervisors/ Sales Managers

 Participate in relevant projects and community activities as and when needed

 


Job Segment: Retail Sales, Merchandising, Retail

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