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HR Manager - Kuwait

We are Chalhoub Group, a leading family business in the world of beauty, fashion and gifts. We have blended our Middle East expertise and intimate knowledge of luxury to offer service excellence to all our partners and a unique experience to all our customers for over 60 years


As we continue to grow, it’s our vision to become a hybrid retailer, bringing luxury experiences to the fingertips of customers everywhere.


Our passionate teams drive our vision forward, without them, we couldn’t create luxury experiences for our customers. Through opportunities, development and support, we empower each and every employee to achieve their career goals – and beyond. It’s an exciting journey we’re on, and one you could be part of.


What we are looking for: HR Manager

Job Summary

Leading the Human Resources Country level operations the HR Manager oversees several HR activities, develops and improves company policies with the help of a team of professional support staff. The HR Manager will work closely with managers in the various business units to address people-related aspects of business decisions, as well as provide policy development and advice to all levels of management.




Main Responsibilities



  • Manage the Human Resources Department
  • Oversee Recruitment process in coordination with Division Managers and Jamjoom Group HR during selection, hiring, offers, man power planning and long term staffing strategies
  • Administer HR Policies related to retention, safety, health, and morale
  • Oversee Personnel : Induction, retention, recognition, disciplinary measures, termination, personnel records, legal compliance, development and administration of personnel rules and regulations
  • Supervise the formalities process related to Ministry of Labour and Immigration
  • Lead the HR team and Manage the Department’s budget
  • Follow-up and Keep records of benefits plans participation such as insurance and pension plan, personnel transactions such as hires, promotions, transfers, performance reviews, and terminations, and employee statistics
  • Administer the Performance Review process implementation to ensure effectiveness, compliance, and equity within organization


  • Strategic Support to Business Units
  • Develop and implement HR policies to meet organizational needs
  • Manage the delivery of the HR processes at the Business Units level., ensuring they have the necessary organization, resources and capabilities to meet their business goals
  • Assist line managers, and provide them with the needed tools, to help them in managing their teams
  • Ensure management training in interviewing, hiring, terminations, promotions, performance review, safety, and workplace conduct
  • Deliver reports and recommends procedures to reduce absenteeism and turnover and increase employees’ efficiency, motivation and engagement.


  • Employees’  Support
  • Facilitate and support change efforts and Champion employee needs
  • Ensure new employee induction is properly implemented
  • Meet with all new employees to establish a one on one relationship with the new comers
  • Prepares employee separation notices and related documentation, and conducts exit interviews to determine reasons behind separations.
  • Advise management in appropriate resolution of employee related issues
  • Respond to employees’ queries and guide them in following steps
  • Conducts investigations as needed to resolve employee relations and legal issues and advises Management of appropriate resolution
  • Provides counselling to employees
  • Prepares employee warning/separation notices and related documentations and conducts exit interviews.



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