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People Partner - Beauty

We are Chalhoub Group, a leading family business in the world of beauty, fashion and gifts. We have blended our Middle East expertise and intimate knowledge of luxury to offer service excellence to all our partners and a unique experience to all our customers for over 6o years

 

As we continue to grow, it’s our vision to become a hybrid retailer, bringing luxury experiences to the fingertips of customers everywhere.

 

Our passionate teams drive our vision forward, without them, we couldn’t create luxury experiences for our customers. Through opportunities, development and support, we empower each and every employee to achieve their career goals – and beyond. It’s an exciting journey we’re on, and one you could be part of.

 

What we are looking for: People Partner

 

As an experienced People Partner, you will be responsible for helping attract, develop and support an exceptional group of people. You will be working closely with the brand/functional management team to provide: operational HR support, strategic advice, guidance and best practice solutions. You will do so in line with Group HR policies and principles, whilst also creating bespoke initiatives to enhance the employee experience and support the achievement of business strategies and culture change.

 

 

What you will do: This is a role that combines operational and strategic responsibilities, requiring a solid HR background in addition to sound commercial exposure and mindset to successfully partner with and influence all areas of the business.

 

Strategic:

 

  • Define, develop and implement our people vision to support our ambitious business strategy
  • Review the brand/function’s operating model and workforce planning approaches to ensure optimal organizational structures are in place to support future focus, growth, scalability and employee satisfaction
  • Work with the team to consider competitor and industry approaches and translate these insights into roadmaps that define the employee experience, reveal gaps and pain points, and identify key opportunities for business enhancements and innovation
  • Provide guidance and recommendations on the most complex issues, supporting our team in all related people areas including: recruitment, performance management, succession planning, retention, talent development, compensation and rewards, employee relations, and employee engagement
  • Provide clear and inspirational leadership to motivate and develop the team to deliver high quality, customer‐centred services
  • Be an active and effective member of the Leadership Team, ensuring the high visibility, focus and delivery of the People and Culture strategy
  • Act as a change agent by looking for new ways to improve the employee experience and define our brand/function employee value proposition
  • Lead the development of initiatives in line with Localization Strategy

 

Operational:

  • Continually assess our existing policies, procedures, and programs and put forward recommendations to improve efficiencies and employee satisfaction.
  • Lead the on-going design and execution of brand/function specific employee onboarding, training and development programs to improve the depth and breadth of the team’s skills set and to raise awareness around behavioral, technical and leadership competencies
  • Work with the Group’s Talent Acquisition team to ensure internal and external recruiting strategies result in relevant, high calibre candidates being identified
  • Work closely with Group HR to implement the annual performance management cycle and act as a change agent within the brand/function to support the introduction of new approaches and performance platform
  • Continually review and monitor the effectiveness of employee commission schemes and put forward recommendations for change
  • Identify our HiPOs through employee profiling; educate teams around career paths and support all succession planning and talent development activities
  • Encourage a “growth mindset” amongst team members by collaborating with our Learning team to assess training needs so relevant and inspiring training and development programmes are available and monitor the brand/function’s training budget and individual’s learning consumption
  • Use all available HR data to ensure HR analytics supports all reporting, action planning and decision making and put forward recommendation for change
  • Act as a coach and mentor to our people and provide advice and guidance to our leadership team, using HR data analytics, external benchmarks and best practice approaches to support decision making
  • As part of our cultural transformation, provide advice and guidance to leaders and managers around how to act as role models to create a positive and inspiring team climate
  • Champion both Group and brand/function specific Diversity and Inclusion initiatives, with a key focus on culture change, nationalization and employee wellbeing
  • Collaborate with the Group’s People Experience team to design employee engagement surveys, and be accountable for the necessary action planning and improvement goals
  • Develop key performance indicators to help identify progress and improvements made on employee engagement and ensure continual improvement
  • Manage all people and process related employee communications, using My Chalhoub and other inspirational approaches to embed key messages.
  • Lead/Support annual manpower planning with Brand/Function Leaders and ensure vacancies are managed in line with the approved budget and executed as per the correct recruitment process
  • Assess current roles and provide recommendations for new roles in coordination with Business Head and Vertical Head of People
  • Participate in the recruitment process through assessment centers or competency-based interviews
  • Review all proposed internal transfers within the vertical and provide recommendations
  • Ensure all escalated employees’ grievances are closed

 

What you need to succeed in this role:

  • Excellent knowledge of HR best practices and industry standards
  • Proven experience of acting as change agent to bring about change
  • Able to influence without authority and to be regarded as a credible trusted advisor to the business
  • Employee centric with the ability to build trust and act as a coach and mentor for employees
  • Self-aware, with the appropriate leadership skills to inspire, manage and develop high performing teams
  • Comfortable with healthy challenge and able to operate at a strategic level
  • Experience of working in a fast-pace, matrixed environments
  • Commercially minded with the ability to manage budgets, and interpret complex data & analytics to support decision making
  • Resilient and able to effectively balance multiple priorities in line with deadlines
  • Exceptional communication, relationship-building, and project management skills
  • Future focused with the ability to use creative and inspiring approaches to enhance employee experience programs, concepts and techniques
  • University Degree in Business Administration, Human Resources, or Psychology/ MBA and Coaching Certificates are a plus
  • A minimum of 8 years of relevant experience with at least 4 years in a similar role

 

Ready to join our exciting transformation to become a hybrid retailer, bringing luxury experiences to the fingertips of our customers everywhere? Now’s your chance.

 

What we can offer you

We will help shape your journey with us through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility.

 

Amazing benefits

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, life insurance, child education contribution & exclusive employee discounts. If you are changing countries to join us, we will provide you with relocation allowance and help you settle into accommodation during the first few months.