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Department Manager - HR - RUH

Job Summary:

The job holder of this position is responsible for overseeing all employee-related activities including job offers, warnings issuance, personnel documentation, etc. while ensuring their alignment to the division’s policies and procedures.

Key Responsibilities:

1. Strategic:

✓ Develop the business plan of the HR Department in line with the Division objectives and strategic objectives of Chalhoub

✓ Formulate and communicate the HR Department performance objectives and continuously monitor progress and alignment towards strategic objectives

2. Managerial:

✓ Assist in the development of department policies and procedures in order to ensure the fulfilment of organizational requirements

✓ Oversee the operations of the department, provide expertise, encourage teamwork and facilitate related professional work processes in order to achieve high performance standards and staff pride in contribution

✓ Monitor the yearly budget of the department and control expenditure to ensure optimal use

3. Operational:

✓ Develop, implement and coordinate policies and programs covering:

c. Benefit and entitlements administration

d. Insurance and health benefits

e. Employee services

f. Immigration relations

✓ Administer benefits programs such as life, health insurances, vacation, sick leave, leave of absence, and employee assistance

✓ Finalize and follow-up on offer letters and salary certificates with GMs and management

✓ Manage and control leaves and absences for all staff and submit data for payroll

✓ Review the data entry of employees’ confidential and financial records on HRMS (promotions, raises, performance appraisals...)

✓ Supervise staff turnover reports generation (New Comers, Leavers and total headcount), KPI report of services and internal memos provided

✓ Ensure exit interviews of resigned staff are being conducted

✓ Facilitate and support change efforts and champion employees’ needs

✓ Ensure new employee induction is properly implemented

✓ Oversee and approve on employee separation notices and related documentation, and conduct exit interviews to disclose reasons behind separations

✓ Advise management on appropriate resolution of employee related issues

✓ Ensure timely response to employees’ queries

✓ Conduct investigations as needed to resolve employee relations and legal issues and advise management on appropriate resolution

✓ Provide counseling to employees on all work-related issues

✓ Prepare employee warning/separation notices and related documentations and conducts exit interviews

4. People Management:

✓ Assign individual objectives for employee performance management purposes, manage performance, empower staff, and provide formal and informal feedback in order to support professional development and maximize performance

✓ Ensure identification and proper development and recognition of Talents within team

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