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Boutique Supervisor - Commercial - Chanel- Riyadh

Job Summary:

The job holder of this position is responsible for delivering an outstanding guest experience to all customers and using appropriate sales techniques and product knowledge to reach the sales targets. In addition, the Sales Executive is responsible for stock replenishment, promotion of products and new launches, and cash handling. The Sales Executive must drive self-education on hybrid understanding through tools made available (i.e. axonify)


Key Responsibilities:

1. Organizational:

 Follow all relevant Retail policies, processes and standard operating procedures so that work is carried out in a controlled and consistent manner

2. Operational:

 Escalate complex problems to the relevant person to ensure case/issue is closed efficiently and in timely a manner Guest Experience Focus

 Build and maintain guest experience standards in order to build strong loyalty

 Communicate with customers to assess and satisfy their needs, and meet or exceed their expectations

 Apply customer journey learning in interactions with Guests Sales Focus: Senior Sales Executive Guest Experience Inventory Control Visual Merchandising Standards Product Knowledge Sales Target Management Customer Service

 Achieve the sales target by using advanced sales techniques and product knowledge

 Focus on selling and up selling

 Assist junior team members in their development through transfer of know-how

 Suggest new ideas on how to improve sales  Price and tag items received Merchandising

 Maintain high standards of Visual Merchandising housekeeping in term of cleanness, display and stock rotation

 Implement all merchandising as per the brand’s visual merchandising guidelines Others

 Participate in cycle physical count

 Support all in-store marketing activities

 Participate in relevant projects and community activities as and when needed



Job Segment: Housekeeping, Retail Sales, Merchandising, Hospitality, Retail

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