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Boutique Manager

Job Summary:

The job holder of this position is responsible for maximizing the commercial performance of the boutique and deliver exceptional Guest Experience. The job holder is also responsible for establishing a bridge between back-office and the boutique under their supervision. The Boutique Manager is mandated to conduct continuous audits and implement corrective solutions and actions.

Job Responsibilities:

1.    Organizational:

    Follow all relevant Retail policies, processes and standard operating procedures so that work is carried out in a controlled and consistent manner

2.    Operational:

    Follow the day-to-day activities related to own job with minimal supervision to ensure continuity of work
    Follow-up on escalated cases /issues/questions of team members to ensure they are closed efficiently and in a timely manner

  • Guest Experience Focus
  • Customer Loyalty
  • Gross Margin Achievement
  • Budget Management
  • Network Changes
  • Product Coaching
  • Boutique Operations
  • Sales Operations
  • Back-store Operations
  • Assortment, Visual Merchandising and Marketing
  • Boutique Inventory Control
  • Coordination
Your Profile:
  • University Degree in Business Administration, Marketing or any relevant field
  • A minimum of 4 years of relevant experience with at least 2 years in a similar role
Competencies
  • Entrepreneurial Spirit
  • Excellence
  • Respect


Job Segment: Merchandising, Marketing Manager, Sales Operations, Retail, Marketing, Sales