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Beauty Consultant - Dior Egypt

We are Chalhoub Group, a leading family business in the world of beauty, fashion and gifts. We have blended our Middle East expertise and intimate knowledge of luxury to offer service excellence to all our partners and a unique experience to all our customers for over 6o years


As we continue to grow, it’s our vision to become a hybrid retailer, bringing luxury experiences to the fingertips of customers everywhere.


Our passionate teams drive our vision forward, without them, we couldn’t create luxury experiences for our customers. Through opportunities, development and support, we empower each and every employee to achieve their career goals – and beyond. It’s an exciting journey we’re on, and one you could be part of.


What we are looking for: Beauty Consultant - Dior

We are currently looking for a Beauty Consultant - Dior who will be responsible  for  delivering outstanding customer service to all customers and to use appropriate sales techniques and product knowledge to reach sales targets. 


What you will do:



Follow all relevant Retail policies, processes and standard operating procedures so that work is carried out in a controlled and consistent manner


 Implement activities under minimal supervision ü Escalate complex problems to the relevant person to ensure case/issue is closed efficiently and in timely a manner

Guest Experience Focus:

Build and maintain guest experience standards in order to build strong loyalty ü Address customers' queries about products, prices, availability, product uses, and services  

Communicate with customers to assess their needs, provide assistance in satisfying those needs and meeting or surpassing customers’ expectations Beauty Consultant Guest Experience Stock Replenishment Beauty Advisory Sales Administration Product Knowledge Customer Service. 

Advise customers on product ranges best suited to their needs. 

 Demonstrate usage and benefits of various brands and products.


Sales Focus:

 Generate sales, while achieving line and sales targets, using make up knowledge ü Sell-out target tracking at store level ü Generate daily sales reports ü Participate in achieving incentives ü Track post-launch sales at store level.

Ensure merchandising levels in the store are met as per the brand guidelines.


Stock Replenishment:

Ensure in store stock replenishment in the appropriate shelves/counters, at appropriate times.

Report stock shortages using the stock order form.

Ensure stock receipt as per set procedures.

 Participate in relevant projects and community activities as and when needed.


What you need to succeed in this role:

Previous Experience 2 years in Sales / beauty 


Ready to join our exciting transformation to become a hybrid retailer, bringing luxury experiences to the fingertips of our customers everywhere? Now’s your chance.

By being part of our journey here at Chalhoub Group, you can make a real impact on customers and some of the finest brands in the world. In return, you’ll have everything you need to innovate your career.


What we can offer you

We will help shape your journey with us through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility.


Amazing benefits

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, life insurance, child education contribution & exclusive employee discounts. If you are changing countries to join us, we will provide you with relocation allowance and help you settle into accommodation during the first few months.



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